Bad Employee Reviews: How to get your employees to speak up, not out

Are they saying this about you?


A few weeks ago, a Yelp employee wrote an open letter on her experiences in her role to the CEO of the company, and needless to say, it was less than positive. Most of us read the article or saw headlines on our Facebook and Twitter feeds. Some people were shocked by the boldness of her actions; others didn’t think twice. When I read the article, I thought how much harder it is going to be for recruiters to place people at Yelp. Companies have always had to deal with bad PR but now with the ease of social media, those complaints are becoming more and more public and frequent.


Doing the Impossible: Recruiting Top Executives from Great Companies

Recruiting is a tough job in itself. We are in a candidate driven market where most recruiters are stating their candidates are receiving multiple competitive offers from top companies. Recruiters have to work harder than ever to get their candidate to accept their job offer. As competitive as it is, there is no better feeling than when you make a successful placement, and all parties are happy.


5 Crucial Tips For Conducting A Successful Video Interview

In the last year, the number of video interviews I have conducted has increased dramatically. I went from video interviewing a candidate only when it was absolutely necessary to scheduling video interviews several times a week. In talking with many of my clients, I have realized this is true for almost all businesses spanning the banking, finance, tech, and most other industries as well as for all career levels.

In a recent survey by Mashable, they state that video interviews have gone up in popularity 49% since 2011 and 66% of candidates prefer to utilize video chat during the interview process. With the rise of video interviews, there has been a large wave of “How To” articles for the candidates. Unfortunately, there is a large gap for “How-To’s” for the recruiters and HR Managers conducting the interviews. Almost all of the candidates I work with have given positive feedback on their experience with video interviewing, but, there are a few issues that I hear come up time and time again that can leave a less than favorable impression.

To make video interviewing the best possible experience for the candidate, here is my list of the 5 most important steps to conducting a successful video interview:
1. Take noise into consideration

I have heard countless candidates say that during their interview, they could hear all the recruiter’s co-workers in the background, which made it difficult to focus on the questions being asked. Not only is this distracting for the candidate, but it could also look like you are not taking the interview seriously or as if it is an afterthought. To avoid this, schedule a conference room to ensure a quiet and focused environment. If there are no conference rooms available, make sure you have a pair of headphones handy as this helps to cut background noise and make your voice clearer and easy to understand. Inform your team that you will be conducting a video interview so they will not interrupt you and will talk softly.


2. Set the scene

During one video interview, a candidate saw a list of competing candidates’ salaries posted on a whiteboard in the recruiter’s office. Treat video interviews the same as you would in-person interviews. If you are conducting an interview in your office, tidy up your space, remove any personal or distracting items, and if in an open space, make sure your camera is facing a solid wall. A solid color is important since a design or art on the wall can appear distracting to the candidate on camera. Try not to have people walking behind you as well. Most importantly, as the interviewer you want to wear a solid color outfit. Patterns move when you move and read poorly on camera.


3. Lights, Camera, Action!

When preparing for a video interview, it is the small touches that take an okay experience to a great one. Open your blinds and turn all the lights on to ensure a bright and easy to see environment. Candidates want to see a recruiter’s face so make sure you are center frame. It helps to build trust and makes the Candidate feel more comfortable. The angle of the camera should be straight on, not angled up or down. If you need to, lower your chair or add a few books under a laptop to boost the height of the computer. Do a trial run with an employee to ensure lighting, color and height are optimal.


4. Introduce all parties

If you are having a panel style interview where there are multiple people in the room, introduce everyone in the room, even if they cannot be seen on camera.  Prior to the interview, you should send out an Agenda with everyone’s names and titles. It is important that the candidate knows whom they are interviewing with to best prepared for the interviewing questions.


5. Have a backup plan

When scheduling a video interview, it is imperative to offer a backup option to the candidate. It is inevitable that technology will fail, or there will be a bad connection and it is important to be prepared. I like to provide a phone number and remind the candidate to call in the case of any unforeseen technical difficulties.


In my humble opinion, nothing truly can take the place of an in-person interview. If time or location is a challenge, then video interviewing is the next best way to become introduced to your next employee.

How To Get The Salary You Deserve

There are hundreds of strategies people use during salary negotiation. If you take a minute and google ‘Salary Negotiations’, thousands of articles and pieces of advice will show up giving you more knowledge then you could ever ask for. Once of the major stresses I hear from my candidate and clients is that there are so many different strategies for negotiating, they get overwhelmed and don’t know where to start.

In a survey by, only 37% of people always negotiate their salary. The main reason they state for not negotiating? The answer: fear and lack of skills. So today we bring you an easy to follow, step by step guide to salary negotiation:

Timing is key:

Many people think salary negotiation has to happen during an annual review. This is not the case. Say you started a job in July, and have an annual review in December (with the rest of the company) then this may mean you aren’t eligible for a raise. The best time to schedule a negotiation meeting is after a big win at work. Have a massive project coming up that you are owning? A week or two after the deliverable is a perfect time to schedule your meeting.READ MORE

Candidate News Center: Annual Review Tips

You’ve worked hard all year. You closed deals; you launched products, and the whole time your boss was saying “Great job!” The next thing you know, you are in your annual performance review being told you have not only met expectations but have even exceeded them yet again. This qualifies you for a set bonus and annual salary raise. Now, as great as the standard package is, you have been surpassing expectations for over two years and are looking for more than just the standard incentive package.READ MORE

How to tell if a candidate is lying to you

Have you ever been in an interview, and half way through, you get a strong gut reaction that something is not right? Your candidate went to a great school, seems to have an excellent job history and the skills are a perfect fit for your open position. However, when you meet in person, the candidate is hazy on details of the job and the dates are just off enough to make you take note. The stark reality is, your candidate could very well be lying or embellishing their experience. In a survey by Career Builders, they found that 58% of employers caught a lie on a resume.


Women In Business

Last week’s article on Teamwork was one of our top PC Pointers of the last few months. If you missed reading it, you can read the PC Pointer here. While it was well received, there were a shocking amount of people that commented on one of the articles we pulled statistics from. The article is from Fortune Magazine and titled “When Employers Demand More Collaboration, Women Are Saddled With The Extra Work.” The article has many great points and is worth a read, but what really shocked me was the amount of inequality women are still facing in the workplace.


Teamwork: Businesses’ most overused word

Remember a time when the word teamwork was only used to refer to avsports team or your children’s extracurricular activities? Now it seems to pop-up in every job description, company meeting, and business book everywhere I look. In a recent article by Fortune, they state “new research from a trio of management experts finds that over the past 20 years, the amount of time employees are spending on collaborative tasks has surged by roughly 50%.” Even more shocking in the same article they state that some managers are reporting that their employees spend about 80% of their time on collaborative tasks.


How to Land Your Dream Job

It was an absolute pleasure getting the chance to be featured on the Tony Wilkins Podcast to discuss landing your dream job in the new year. If you haven’t had the opportunity to listen, you can do so right now by clicking here. I received quite a few emails after the show asking for additional information on the main topics that I covered: Tips on updating your resume, interview techniques and most specifically how to give job hunting you’re all.