Emotional Intelligence in the Workplace

Emotional intelligence (EI) is a rising attribute in the modern day workplace. One’s EI can be a strong indicator of both personal and professional success.  Workplaces with high ranking emotional intelligence reported high employee engagement, whereas workplaces with low EI behaviors from both employees and managers reported higher turnover rates, burnouts, low productivity and overall moody and anxious environments. Does your workplace display a culture of high emotional intelligence?

Read further for information on EI in the workplace:

1: Hiring candidates with high emotional intelligence.

A survey by Career Builder stated that nearly three-quarters of hiring managers surveyed indicated they valued an employee’s EI over their IQ. In World Economic Forum’s top 10 list of skills employees need to thrive in the workplace, emotional intelligent was ranked 6th. Candidates with high EI will possess qualities such as self-awareness, self-regulation, motivation, and empathy. Investing in employees with high EI can result in a company with more engaged and committed employees.

2: Are you emotionally intelligent in the workplace?

It is just as important for managers and business leaders to parlay emotional intelligence to meet the needs of today’s internal and external demands of the workplace. Emotionally intelligent leaders do not react in the heat of the moment when a situation arises. They tend to display self-awareness and uphold morale while calmly handling stressful environments and opposing personalities. Take the quiz to find out how your emotional intelligence ranks!

3: How you can improve your Emotional Intelligence.

According to HR Professionals Magazine, EI is a teachable skill and can be improved by as much as 40%. Start by recognizing how you react to workplace situations, both positively and negatively. Look to understand the reasoning behind your feelings and monitor your actions. Knowing your ‘frustration tolerance’ could be the first step in handling how, when, and why you react to certain situations. Pausing before reacting will help you employ a constructive action that will benefit you and your employees. Take the time to focus on improving your EI and make it a goal to hold yourself accountable.

Businesses depend on engaged employees who can think with clear minds and adapt to internal and external changes. These invaluable skills are grounded in emotional and social behaviors. Taking steps to improve emotional intelligence among managers and employees can bring immediate benefits to your workplace.