How to Properly Apologize to Coworkers

In the workplace, employees can have varying opinions and perceptions and expectations. On any given project or conversation clear communication is essential, however, this can easily be blurred. Misunderstandings do occur and without proper remedy, they can potentially lead to bigger problems and even legal claims.

SHRM columnist Jathan Janove explains that in his 25 years of experience as an Employment Attorney, he has found that apologizing can actually prevent most issues from escalating in the workplace. The key is how one apologizes. As a leader, you can teach your employees how to appropriately apologize by educating them on emotional intelligence.

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Don’t Avoid Tough Conversations in the Workplace

Are you a problem solver?

As leaders, managers take on responsibility that can really put your strengths and weaknesses to the test. Many managers struggle with addressing conflict. In fact, a survey conducted by Interact found that 37% of managers reported “they are uncomfortable having to give direct feedback/criticism about their employee’s performance that they might respond badly to.” How can you guide employees to success by addressing this issue head on?

 

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Easy Conflict Resolution You Can Use Now

5 Tips for Employee Conflict Resolution

 

As a manager, we provide many things; inspiration, motivation, and even a sounding board for employees. One of the roles that managers often take on is that of a mediator or a peace keeper. Part of a manager’s job is to hire a team that works cohesively together to achieve their goals. When your team works well together it can make your job as a leader easier. When members of your team don’t get along, it can feel like an uphill battle for everyone involved. What is the best way to get sparring employees through a conflict and back on track?

 

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